/* client-portal.css - Crestmark Realty client portal. 2026-10-15. ASCII only.
   Same palette and type as the agent portal and the website. */
:root{
  --navy:#0d2b3e;--navy-2:#163d54;--ink:#1a2b33;--sand:#f2e8d5;--sand-2:#faf6ec;--paper:#fbf8f2;
  --teal:#6aa621;--teal-2:#4f8414;--coral:#e8674a;--drift:#8b8378;--line:#e4dac6;--white:#fff;
  --f-d:'Fraunces',Georgia,serif;--f-b:'Inter',system-ui,-apple-system,'Segoe UI',sans-serif;
  --r:18px;--ease:cubic-bezier(.2,.75,.2,1);
  --sh:0 1px 2px rgba(13,30,48,.05),0 10px 30px -12px rgba(13,30,48,.18);
}
*{box-sizing:border-box;margin:0;padding:0}
html{-webkit-text-size-adjust:100%}
body{font-family:var(--f-b);color:var(--ink);background:
  radial-gradient(1100px 520px at 100% -10%,rgba(106,166,33,.10),transparent 60%),
  radial-gradient(900px 500px at -10% 110%,rgba(13,43,62,.08),transparent 60%),var(--paper);
  min-height:100vh;-webkit-font-smoothing:antialiased;font-size:15px;line-height:1.5}
body.auth{background:var(--navy)}
button,input,select,textarea{font:inherit;color:inherit}
button{cursor:pointer}
a{color:var(--teal-2)}
[hidden]{display:none !important}
.ic{width:18px;height:18px;flex:none;vertical-align:-3px}
.ic.big{width:30px;height:30px}
.cp-muted{color:var(--drift)}
.cp-center{text-align:center}

/* ---------------- buttons ---------------- */
.cp-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:none;border-radius:999px;padding:12px 22px;
  font-weight:600;font-size:14.5px;color:#fff;text-decoration:none;
  background:linear-gradient(135deg,var(--teal),var(--teal-2));box-shadow:0 12px 26px -12px rgba(79,132,20,.8);
  transition:transform .2s var(--ease),box-shadow .2s}
.cp-btn:hover{transform:translateY(-1px);box-shadow:0 16px 30px -12px rgba(79,132,20,.9)}
.cp-btn.ghost{background:#fff;color:var(--navy);border:1px solid var(--line);box-shadow:none}
.cp-btn.sm{padding:8px 14px;font-size:13px}
.cp-btn.round{width:48px;height:48px;padding:0;flex:none}
.cp-link{background:none;border:none;color:var(--teal-2);font-weight:600;font-size:13.5px;display:inline-flex;gap:4px;align-items:center}
.cp-link .ic{width:15px;height:15px}

/* ---------------- sign in ---------------- */
.cp-auth{min-height:100vh;display:flex;align-items:center;justify-content:flex-end;padding:clamp(16px,5vw,72px);position:relative;overflow:hidden;isolation:isolate}
.cp-auth::before{content:"";position:absolute;inset:-4%;z-index:-2;background:url("../img/portal-login-w.jpg") center/cover no-repeat;
  animation:kb 34s ease-in-out infinite alternate}
.cp-auth::after{content:"";position:absolute;inset:0;z-index:-1;
  background:linear-gradient(100deg,rgba(13,43,62,.15) 0%,rgba(13,43,62,.55) 55%,rgba(13,43,62,.9) 100%)}
@keyframes kb{from{transform:scale(1.08) translate3d(-1%,1%,0)}to{transform:scale(1) translate3d(1%,-1%,0)}}
.cp-auth-copy{position:absolute;left:clamp(20px,5vw,72px);bottom:clamp(24px,8vh,90px);color:#fff;max-width:520px}
.cp-auth-copy .k{font-size:12px;letter-spacing:.3em;text-transform:uppercase;color:#c8e6a2;font-weight:600}
.cp-auth-copy h1{font-family:var(--f-d);font-weight:500;font-size:clamp(36px,4.8vw,62px);line-height:1.02;letter-spacing:-.02em;margin:.6rem 0 .8rem;
  text-shadow:0 10px 40px rgba(0,0,0,.35)}
.cp-auth-copy p{color:rgba(255,255,255,.85);max-width:42ch}
.cp-auth-card{width:100%;max-width:420px;background:rgba(255,255,255,.9);backdrop-filter:blur(22px) saturate(1.4);-webkit-backdrop-filter:blur(22px) saturate(1.4);
  border:1px solid rgba(255,255,255,.6);border-radius:26px;padding:36px 34px 26px;box-shadow:0 50px 120px -40px rgba(0,0,0,.65);
  position:relative;animation:rise .9s var(--ease) both}
.cp-auth-card::before{content:"";position:absolute;left:40px;right:40px;top:0;height:3px;border-radius:0 0 3px 3px;background:linear-gradient(90deg,var(--teal),var(--navy))}
@keyframes rise{from{opacity:0;transform:translateY(16px)}to{opacity:1;transform:none}}
.cp-auth-logo{display:block;height:84px;margin:0 auto 14px}
.cp-form{display:flex;flex-direction:column;gap:12px}
.cp-form h2{font-family:var(--f-d);font-weight:500;font-size:26px;color:var(--navy);text-align:center}
.cp-form label,.cp-card label{display:flex;flex-direction:column;gap:5px;font-size:12px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--drift)}
.cp-form input,.cp-card input,.cp-card select,.cp-card textarea{border:1px solid var(--line);border-radius:12px;padding:12px 14px;font-size:15px;
  text-transform:none;letter-spacing:0;font-weight:400;color:var(--ink);background:#fff;transition:border-color .2s,box-shadow .2s;width:100%}
.cp-form input:focus,.cp-card input:focus,.cp-card select:focus,.cp-card textarea:focus{outline:none;border-color:var(--teal);box-shadow:0 0 0 4px rgba(106,166,33,.15)}
.cp-form .cp-btn{margin-top:4px;padding:14px}
.cp-form .cp-link{align-self:center}
.cp-err{background:#fbe9e5;color:#8e2f1f;border-radius:10px;padding:10px 12px;font-size:14px}
.cp-ok{background:#e7f3dc;color:#3d6a14;border-radius:10px;padding:10px 12px;font-size:14px}
.cp-pwrules{list-style:none;display:flex;flex-wrap:wrap;gap:6px 14px;font-size:12.5px;color:var(--drift)}
.cp-pwrules li::before{content:"";display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--line);margin-right:6px}
.cp-pwrules li.ok{color:var(--teal-2)}
.cp-pwrules li.ok::before{background:var(--teal)}
.cp-secure{display:flex;gap:8px;align-items:center;justify-content:center;font-size:12px;color:var(--drift);margin-top:16px}
.cp-secure svg{width:14px;height:14px}
@media(max-width:760px){
  .cp-auth{justify-content:center;align-items:flex-end;padding-bottom:max(20px,env(safe-area-inset-bottom))}
  .cp-auth::before{background-image:url("../img/portal-login-t.jpg")}
  .cp-auth::after{background:linear-gradient(180deg,transparent 0%,rgba(13,43,62,.35) 35%,rgba(13,43,62,.92) 100%)}
  .cp-auth-copy{display:none}
  .cp-auth-card{padding:28px 22px 20px}
  .cp-auth-logo{height:70px}
}

/* ---------------- app shell ---------------- */
.cp-top{position:sticky;top:0;z-index:50;display:flex;align-items:center;gap:18px;padding:10px clamp(14px,3vw,32px);
  background:rgba(13,43,62,.96);backdrop-filter:blur(14px);box-shadow:0 10px 30px -18px rgba(0,0,0,.6)}
.cp-brand img{height:46px;display:block}
.cp-nav{flex:1;display:flex;gap:4px;justify-content:center}
.cp-nav button{display:inline-flex;align-items:center;gap:8px;border:none;background:none;color:rgba(255,255,255,.72);
  padding:10px 14px;border-radius:12px;font-size:14px;font-weight:500;position:relative;transition:background .2s,color .2s}
.cp-nav button:hover{color:#fff;background:rgba(255,255,255,.06)}
.cp-nav button.on{color:#fff;background:rgba(106,166,33,.22);box-shadow:inset 0 0 0 1px rgba(106,166,33,.45)}
.cp-nav button.on .ic{color:#b9e27f}
.cp-dot{background:var(--coral);color:#fff;border-radius:999px;font-size:10.5px;min-width:18px;height:18px;padding:0 5px;display:inline-grid;place-items:center}
.cp-me{position:relative}
.cp-avatar{width:40px;height:40px;border-radius:50%;border:2px solid rgba(255,255,255,.3);background:linear-gradient(135deg,#fff,#dcefc4);
  color:var(--navy);font-weight:700;font-size:14px}
.cp-menu{position:absolute;right:0;top:50px;background:#fff;border-radius:16px;box-shadow:0 30px 60px -20px rgba(0,0,0,.45);min-width:240px;padding:8px;
  display:flex;flex-direction:column;animation:rise .25s var(--ease)}
.cp-menu-who{padding:10px 12px;border-bottom:1px solid var(--line);margin-bottom:6px;display:flex;flex-direction:column}
.cp-menu-who b{color:var(--navy)}
.cp-menu-who span{font-size:12.5px;color:var(--drift)}
.cp-menu button,.cp-menu a{text-align:left;border:none;background:none;padding:10px 12px;border-radius:10px;font-size:14px;color:var(--ink);text-decoration:none}
.cp-menu button:hover,.cp-menu a:hover{background:var(--sand-2)}
.cp-main{max-width:1180px;margin:0 auto;padding:28px clamp(16px,3vw,32px) 60px;min-height:calc(100vh - 140px);animation:fadein .4s var(--ease)}
@keyframes fadein{from{opacity:0}to{opacity:1}}
.cp-foot{display:flex;flex-wrap:wrap;gap:6px 18px;justify-content:space-between;padding:18px clamp(16px,3vw,32px);font-size:12px;color:var(--drift);
  border-top:1px solid var(--line);max-width:1180px;margin:0 auto}
@media(max-width:860px){
  /* no backdrop-filter here: it would make the fixed tab bar sit inside the header */
  .cp-top{padding:8px 14px;backdrop-filter:none;background:var(--navy)}
  .cp-brand img{height:38px}
  .cp-nav{position:fixed;left:0;right:0;bottom:0;justify-content:space-around;background:rgba(13,43,62,.97);backdrop-filter:blur(14px);
    padding:6px 4px calc(6px + env(safe-area-inset-bottom));border-radius:20px 20px 0 0;box-shadow:0 -10px 40px -10px rgba(0,0,0,.45);overflow-x:auto;gap:0}
  .cp-nav button{flex-direction:column;gap:3px;font-size:10.5px;padding:8px 6px;min-width:60px;border-radius:12px}
  .cp-nav button .ic{width:21px;height:21px}
  .cp-dot{position:absolute;top:3px;right:8px;min-width:16px;height:16px;font-size:9.5px}
  .cp-main{padding:20px 16px calc(100px + env(safe-area-inset-bottom))}
  .cp-foot{padding-bottom:calc(96px + env(safe-area-inset-bottom))}
}

/* ---------------- shared blocks ---------------- */
.cp-card{background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:20px 22px;box-shadow:var(--sh)}
.cp-card h2{font-family:var(--f-d);font-weight:500;font-size:21px;color:var(--navy);margin-bottom:12px;display:flex;align-items:baseline;gap:10px}
.cp-card h2 small{font-family:var(--f-b);font-size:12px;color:var(--drift);font-weight:600}
.cp-card header{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:12px}
.cp-card header h2{margin:0}
.cp-chip{display:inline-block;background:var(--sand);color:var(--navy);border-radius:999px;font-size:12px;font-weight:700;padding:4px 11px}
.cp-chip.hot{background:#fde3da;color:#a3402d;margin-top:10px}
.cp-chip.s-new{background:#fdf0d7;color:#8a5a0c}.cp-chip.s-in_progress{background:#e3eef8;color:#245078}
.cp-chip.s-done{background:#e7f3dc;color:#3d6a14}.cp-chip.s-cancelled{background:#eee;color:#666}
.cp-page{margin:6px 0 20px;max-width:720px}
.cp-page .k{font-size:12px;letter-spacing:.24em;text-transform:uppercase;color:var(--teal-2);font-weight:700}
.cp-page h1{font-family:var(--f-d);font-weight:500;font-size:clamp(30px,4vw,44px);color:var(--navy);line-height:1.05;letter-spacing:-.015em;margin:4px 0 8px}
.cp-page p{color:var(--drift);font-size:15.5px}
.cp-banner{display:flex;gap:10px;align-items:center;background:#e3eef8;color:#245078;border-radius:14px;padding:12px 16px;margin-bottom:16px;font-size:14.5px}
.cp-banner.ok{background:#e7f3dc;color:#3d6a14}
.cp-row{display:flex;gap:10px;justify-content:flex-end;flex-wrap:wrap}
.cp-empty{text-align:center;color:var(--drift);padding:40px 10px}
.cp-empty .ic.big{width:40px;height:40px;color:var(--teal);opacity:.8;margin-bottom:6px}
.cp-prog{height:0;position:relative;margin-top:10px}
.cp-prog:not(:empty){height:26px;background:var(--sand-2);border-radius:999px;overflow:hidden}
.cp-prog i{position:absolute;inset:0 auto 0 0;background:linear-gradient(90deg,var(--teal),var(--teal-2));transition:width .3s}
.cp-prog span{position:relative;font-size:12.5px;font-weight:600;line-height:26px;padding-left:12px;color:var(--navy)}

/* ---------------- home ---------------- */
.cp-hero{display:grid;grid-template-columns:1.3fr 1fr;gap:20px;align-items:stretch;margin-bottom:20px}
.cp-hero-text{position:relative;border-radius:24px;padding:clamp(24px,4vw,44px);color:#fff;overflow:hidden;isolation:isolate;min-height:250px;
  display:flex;flex-direction:column;justify-content:flex-end;box-shadow:0 30px 60px -30px rgba(13,43,62,.7)}
.cp-hero-text::before{content:"";position:absolute;inset:0;z-index:-2;background:url("../img/portal-login-w.jpg") center 60%/cover;transform:scale(1.04)}
.cp-hero-text::after{content:"";position:absolute;inset:0;z-index:-1;background:linear-gradient(180deg,rgba(13,43,62,.05) 0%,rgba(13,43,62,.86) 85%)}
.cp-hero-text .k{font-size:12px;letter-spacing:.26em;text-transform:uppercase;color:#c8e6a2;font-weight:700}
.cp-hero-text h1{font-family:var(--f-d);font-weight:500;font-size:clamp(32px,4.2vw,50px);line-height:1.02;letter-spacing:-.02em;margin:8px 0 8px}
.cp-hero-text p{color:rgba(255,255,255,.85);max-width:46ch}
.cp-agent{background:#fff;border:1px solid var(--line);border-radius:24px;padding:22px;box-shadow:var(--sh);display:grid;grid-template-columns:auto 1fr;gap:14px 16px;align-content:center}
.cp-agent-photo{width:76px;height:76px;border-radius:50%;overflow:hidden;background:linear-gradient(135deg,var(--navy),var(--navy-2));display:grid;place-items:center;
  box-shadow:0 12px 26px -12px rgba(13,43,62,.6);border:3px solid #fff}
.cp-agent-photo img{width:100%;height:100%;object-fit:cover}
.cp-agent-photo span{color:#fff;font-family:var(--f-d);font-size:26px}
.cp-agent-photo.sm{width:44px;height:44px}
.cp-agent-photo.sm span{font-size:16px}
.cp-agent-id{display:flex;flex-direction:column;justify-content:center}
.cp-agent-id .k{font-size:11px;letter-spacing:.2em;text-transform:uppercase;color:var(--teal-2);font-weight:700}
.cp-agent-id b{font-family:var(--f-d);font-weight:500;font-size:22px;color:var(--navy);line-height:1.15}
.cp-agent-id span{font-size:13.5px;color:var(--drift)}
.cp-agent-id small{font-size:11.5px;color:var(--drift)}
.cp-agent-act{grid-column:1/-1;display:flex;gap:8px;flex-wrap:wrap}
.cp-agent-bio{grid-column:1/-1;font-size:14px;color:var(--ink)}
.cp-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}
.cp-journey{grid-column:1/-1}
.cp-journey ol{list-style:none;display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px;margin-bottom:14px;counter-reset:s}
.cp-journey li button{width:100%;height:100%;display:flex;flex-direction:column;align-items:flex-start;gap:10px;text-align:left;border:1px solid var(--line);
  background:var(--sand-2);border-radius:14px;padding:14px;font-size:14px;color:var(--ink);transition:transform .2s,border-color .2s}
.cp-journey li button:hover{transform:translateY(-2px);border-color:var(--teal)}
.cp-journey .n{width:30px;height:30px;border-radius:50%;display:grid;place-items:center;font-weight:700;background:#fff;border:1.5px solid var(--line);color:var(--drift)}
.cp-journey li.done .n{background:var(--teal);border-color:var(--teal);color:#fff}
.cp-journey li.done .n .ic{width:15px;height:15px}
.cp-journey li.now button{background:#fff;border-color:var(--teal);box-shadow:0 14px 28px -18px rgba(79,132,20,.8)}
.cp-journey li.now .n{border-color:var(--teal);color:var(--teal-2)}
.cp-journey em{font-style:normal;font-size:12px;font-weight:700;color:var(--teal-2);display:inline-flex;gap:3px;align-items:center;margin-top:auto}
.cp-journey em .ic{width:13px;height:13px}
.cp-svc-mini{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:8px}
.cp-svc-mini button{display:flex;flex-direction:column;align-items:flex-start;gap:8px;border:1px solid var(--line);background:var(--sand-2);border-radius:14px;
  padding:12px;font-size:13px;font-weight:600;color:var(--navy);text-align:left;transition:all .2s}
.cp-svc-mini button:hover{background:#fff;border-color:var(--teal);transform:translateY(-2px)}
.cp-svc-mini .ic{color:var(--teal-2);width:22px;height:22px}
.cp-last{border-left:3px solid var(--teal);padding:4px 0 4px 12px}
.cp-last.me{border-left-color:var(--navy)}
.cp-last b{color:var(--navy)}
.cp-last span{font-size:12px;color:var(--drift);margin-left:8px}
.cp-last p{margin-top:4px;color:var(--ink)}
.cp-stat b{font-family:var(--f-d);font-weight:500;font-size:40px;color:var(--navy);line-height:1}
.cp-stat span{display:block;color:var(--drift);font-size:13.5px;margin-top:4px}
.cp-date-pills{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}
.cp-date-pills span{display:inline-flex;gap:6px;align-items:center;background:#fff3ea;color:#8a4f1d;border-radius:999px;padding:5px 11px;font-size:12.5px;font-weight:600}
.cp-date-pills .ic{width:14px;height:14px}
@media(max-width:960px){
  .cp-hero{grid-template-columns:1fr}
  .cp-grid{grid-template-columns:1fr}
  .cp-journey ol{grid-template-columns:1fr}
  .cp-journey li button{flex-direction:row;align-items:center}
  .cp-journey em{margin:0 0 0 auto}
}

/* ---------------- property ---------------- */
.cp-prop{display:flex;flex-direction:column;gap:16px}
.cp-prop fieldset{border:none;display:flex;flex-direction:column;gap:16px}
.cp-fields{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}
.cp-fields .w2{grid-column:span 2}
.cp-tog{flex-direction:row !important;align-items:center;gap:10px !important;text-transform:none !important;letter-spacing:0 !important;font-size:14.5px !important;
  font-weight:500 !important;color:var(--ink) !important;border:1px solid var(--line);border-radius:12px;padding:12px 14px;cursor:pointer;align-self:end}
.cp-tog input{width:20px !important;height:20px;accent-color:var(--teal);padding:0 !important}
.cp-tog:has(input:checked){border-color:var(--teal);background:rgba(106,166,33,.07)}
@media(max-width:860px){.cp-fields{grid-template-columns:1fr 1fr}.cp-fields .w2{grid-column:1/-1}}
.cp-drop{display:flex !important;flex-direction:column;align-items:center;justify-content:center;gap:6px !important;text-align:center;cursor:pointer;
  border:2px dashed #cfc3aa;border-radius:16px;padding:26px;background:var(--sand-2);transition:all .2s;text-transform:none !important;letter-spacing:0 !important}
.cp-drop:hover,.cp-drop.over{border-color:var(--teal);background:rgba(106,166,33,.06)}
.cp-drop .ic{color:var(--teal-2)}
.cp-drop b{font-size:16px;color:var(--navy)}
.cp-drop span{font-size:13px;color:var(--drift);font-weight:400}
.cp-drop.small{flex-direction:row;padding:14px 18px;gap:10px !important}
.cp-photos{display:grid;grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:10px;margin-top:14px}
.cp-photos figure{position:relative;aspect-ratio:4/3;border-radius:12px;overflow:hidden;background:var(--sand-2)}
.cp-photos img{width:100%;height:100%;object-fit:cover;display:block;animation:fadein .4s}
.cp-photos figure button{position:absolute;top:6px;right:6px;width:28px;height:28px;border-radius:50%;border:none;background:rgba(255,255,255,.92);color:#a3402d;
  display:grid;place-items:center;opacity:0;transition:opacity .2s}
.cp-photos figure:hover button{opacity:1}
@media(hover:none){.cp-photos figure button{opacity:1}}
.cp-shimmer{position:absolute;inset:0;background:linear-gradient(100deg,var(--sand-2) 30%,#fff 50%,var(--sand-2) 70%);background-size:200% 100%;animation:sh 1.2s infinite}
@keyframes sh{to{background-position:-200% 0}}
.cp-sticky{position:sticky;bottom:12px;display:flex;gap:10px;align-items:center;justify-content:flex-end;background:rgba(255,255,255,.92);backdrop-filter:blur(12px);
  border:1px solid var(--line);border-radius:999px;padding:8px 8px 8px 18px;box-shadow:0 20px 40px -20px rgba(13,43,62,.45)}
.cp-sticky .cp-muted{margin-right:auto;font-size:13px}
@media(max-width:860px){.cp-sticky{bottom:calc(84px + env(safe-area-inset-bottom));border-radius:18px;flex-wrap:wrap}.cp-sticky .cp-btn{flex:1}}

/* ---------------- concierge ---------------- */
.cp-svcs{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-bottom:18px}
.cp-svc{position:relative;display:flex;flex-direction:column;align-items:flex-start;gap:8px;text-align:left;background:#fff;border:1px solid var(--line);
  border-radius:20px;padding:22px 20px 18px;box-shadow:var(--sh);overflow:hidden;transition:transform .25s var(--ease),border-color .2s,box-shadow .25s}
.cp-svc::after{content:"";position:absolute;right:-40px;top:-40px;width:140px;height:140px;border-radius:50%;background:radial-gradient(circle,rgba(106,166,33,.14),transparent 70%)}
.cp-svc:hover,.cp-svc.on{transform:translateY(-3px);border-color:var(--teal);box-shadow:0 24px 44px -24px rgba(13,43,62,.5)}
.cp-svc.on{background:linear-gradient(160deg,#fff,#f3f9ea)}
.cp-svc .num{font-family:var(--f-d);font-size:13px;color:var(--drift);letter-spacing:.1em}
.cp-svc .ic.big{color:var(--teal-2)}
.cp-svc b{font-family:var(--f-d);font-weight:500;font-size:21px;color:var(--navy)}
.cp-svc > span:not(.num){font-size:14px;color:var(--drift)}
.cp-svc em{font-style:normal;font-weight:700;font-size:13px;color:var(--teal-2);display:inline-flex;gap:4px;align-items:center;margin-top:6px}
.cp-svc em .ic{width:14px;height:14px}
@media(max-width:960px){.cp-svcs{grid-template-columns:1fr 1fr}}
@media(max-width:560px){.cp-svcs{grid-template-columns:1fr}}
.cp-req-form{margin-bottom:18px;display:flex;flex-direction:column;gap:12px;animation:rise .35s var(--ease);border-color:var(--teal)}
.cp-req-form .half{max-width:260px}
.cp-reqs{display:flex;flex-direction:column;gap:10px}
.cp-req{border:1px solid var(--line);border-radius:14px;padding:14px 16px;background:var(--sand-2)}
.cp-req-top{display:flex;justify-content:space-between;gap:10px;align-items:center}
.cp-req-top b{font-family:var(--f-d);font-weight:500;font-size:18px;color:var(--navy)}
.cp-req p{margin:6px 0 4px}
.cp-req small{color:var(--drift)}
.cp-req-note{margin-top:10px;background:#fff;border-radius:10px;padding:10px 12px;font-size:14px;display:flex;gap:8px;align-items:flex-start;color:var(--navy)}
.cp-req-note .ic{color:var(--teal-2)}

/* ---------------- documents ---------------- */
.cp-up{display:grid;grid-template-columns:300px 1fr;gap:14px;align-items:end}
@media(max-width:760px){.cp-up{grid-template-columns:1fr}}
.cp-docs{display:flex;flex-direction:column;gap:8px}
.cp-doc{display:flex;align-items:center;gap:14px;border:1px solid var(--line);border-radius:14px;padding:10px 12px;transition:border-color .2s,box-shadow .2s}
.cp-doc:hover{border-color:rgba(106,166,33,.5);box-shadow:0 10px 22px -16px rgba(13,43,62,.4)}
.cp-doc-ic{width:42px;height:42px;border-radius:12px;display:grid;place-items:center;background:#fbe9e5;color:#b4412e;flex:none}
.cp-doc-ic.img{background:#e7f3dc;color:var(--teal-2)}
.cp-doc-main{flex:1;min-width:0;display:flex;flex-direction:column}
.cp-doc-main b{color:var(--navy);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cp-doc-main span{font-size:12.5px;color:var(--drift)}
.cp-doc-act{display:flex;gap:4px}
.cp-doc-act button{width:38px;height:38px;border-radius:10px;border:1px solid transparent;background:none;color:var(--navy);display:grid;place-items:center}
.cp-doc-act button:hover{background:var(--sand-2);border-color:var(--line)}
.cp-doc-act button.danger{color:#a3402d}

/* ---------------- messages ---------------- */
.cp-chat{background:#fff;border:1px solid var(--line);border-radius:24px;overflow:hidden;box-shadow:var(--sh);display:flex;flex-direction:column;
  height:min(76vh,800px);max-width:860px;margin:0 auto}
.cp-chat-head{display:flex;gap:12px;align-items:center;padding:14px 18px;border-bottom:1px solid var(--line)}
.cp-chat-head div:last-child{display:flex;flex-direction:column}
.cp-chat-head b{color:var(--navy);font-size:16px}
.cp-chat-head span{font-size:12.5px;color:var(--drift)}
.cp-chat-lock{display:flex;gap:8px;align-items:center;font-size:12px;color:var(--drift);padding:8px 18px;background:var(--sand-2);border-bottom:1px solid var(--line)}
.cp-chat-lock .ic{width:14px;height:14px}
.cp-chat-body{flex:1;overflow-y:auto;padding:18px;background:radial-gradient(600px 300px at 0 0,rgba(106,166,33,.06),transparent 70%),#fcfaf6}
.cp-day{text-align:center;margin:12px 0}
.cp-day span{font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--drift);background:#fff;border:1px solid var(--line);border-radius:999px;padding:3px 10px}
.cp-msg{display:flex;flex-direction:column;max-width:80%;margin-bottom:12px;animation:rise .3s var(--ease)}
.cp-msg.me{margin-left:auto;align-items:flex-end}
.cp-msg .b{padding:11px 15px;border-radius:20px;border-bottom-left-radius:6px;background:#fff;border:1px solid var(--line);font-size:15px;word-wrap:break-word}
.cp-msg.me .b{background:linear-gradient(135deg,var(--teal),var(--teal-2));color:#fff;border:none;border-bottom-left-radius:20px;border-bottom-right-radius:6px}
.cp-msg small{font-size:11px;color:var(--drift);margin-top:4px;padding:0 4px}
.cp-chat-form{display:flex;gap:10px;align-items:flex-end;padding:12px 14px;border-top:1px solid var(--line)}
.cp-chat-form textarea{flex:1;border:1px solid var(--line);border-radius:22px;padding:12px 16px;resize:none;font-size:15px;max-height:160px}
.cp-chat-form textarea:focus{outline:none;border-color:var(--teal);box-shadow:0 0 0 4px rgba(106,166,33,.15)}
@media(max-width:860px){.cp-chat{height:calc(100vh - 210px);border-radius:18px}}

/* ---------------- dates ---------------- */
.cp-date-form{display:grid;grid-template-columns:1.2fr .7fr 1.4fr auto;gap:12px;align-items:end;margin-bottom:18px}
@media(max-width:760px){.cp-date-form{grid-template-columns:1fr 1fr}.cp-date-form .cp-btn{grid-column:1/-1}}
.cp-dates{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:12px}
.cp-date{display:flex;align-items:center;gap:14px;background:#fff;border:1px solid var(--line);border-radius:18px;padding:14px;box-shadow:var(--sh)}
.cp-date-cal{width:60px;border-radius:12px;overflow:hidden;text-align:center;box-shadow:0 8px 18px -10px rgba(13,43,62,.5);flex:none;background:#fff;border:1px solid var(--line)}
.cp-date-cal span{display:block;background:var(--coral);color:#fff;font-size:11px;font-weight:700;letter-spacing:.12em;padding:3px 0}
.cp-date-cal b{display:block;font-family:var(--f-d);font-weight:500;font-size:26px;color:var(--navy);padding:4px 0 6px}
.cp-date-main{flex:1;min-width:0;display:flex;flex-direction:column}
.cp-date-main .ic{color:#c06a2c;margin-bottom:4px}
.cp-date-main b{color:var(--navy)}
.cp-date-main span,.cp-date-main small{font-size:13px;color:var(--drift)}
.cp-date button{width:36px;height:36px;border-radius:10px;border:none;background:none;color:#a3402d;display:grid;place-items:center}
.cp-date button:hover{background:#fbe9e5}
.cp-pwform{max-width:460px;display:flex;flex-direction:column;gap:12px}

/* ---------------- toasts ---------------- */
#cp-toasts{position:fixed;left:50%;bottom:26px;transform:translateX(-50%);z-index:100;display:flex;flex-direction:column;gap:8px;align-items:center;pointer-events:none}
.cp-toast{display:flex;gap:8px;align-items:center;background:var(--navy);color:#fff;border-radius:999px;padding:11px 18px 11px 14px;font-size:14px;
  box-shadow:0 16px 34px -14px rgba(0,0,0,.55);animation:rise .3s var(--ease);max-width:92vw}
.cp-toast .ic{color:#b9e27f}
.cp-toast.bad{background:#8e2f1f}
.cp-toast.out{opacity:0;transform:translateY(8px);transition:all .4s}
@media(max-width:860px){#cp-toasts{bottom:calc(92px + env(safe-area-inset-bottom))}}
@media(prefers-reduced-motion:reduce){*{animation:none !important;transition:none !important}}
.cp-grid > .cp-dates-teaser,.cp-grid > .cp-svc-card{grid-column:1/-1}
.cp-agent{align-content:center}
@media(max-width:960px){.cp-svc-mini{grid-template-columns:repeat(3,minmax(0,1fr))}}
.cp-me{margin-left:auto}
@media(max-width:760px){.cp-date-form label:nth-child(3){grid-column:1/-1}}

/* ---------------- staff preview (2026-10-15) ---------------- */
.cp-staff-note{font-size:12px;text-align:center;margin-top:2px}
.cp-mfa{display:flex;flex-direction:column;gap:10px}
.cp-preview-bar{position:sticky;top:66px;z-index:45;display:flex;flex-wrap:wrap;align-items:center;gap:10px 16px;padding:10px clamp(14px,3vw,32px);
  background:linear-gradient(90deg,#fff4d6,#fde7c7);color:#6a4a10;font-size:14px;border-bottom:1px solid #f1d8a6}
.cp-preview-bar .ic{color:#b07a12}
.cp-preview-bar span{flex:1;min-width:220px}
.cp-preview-bar button,.cp-preview-bar a{border:1px solid #e6c88c;background:#fff;color:#6a4a10;border-radius:999px;padding:6px 14px;font-weight:600;font-size:13px;text-decoration:none}
body.cp-preview .cp-sticky,body.cp-preview .cp-chat-form,body.cp-preview .cp-date-form,body.cp-preview .cp-up,body.cp-preview #cp-pdrop,
body.cp-preview .cp-req-form,body.cp-preview .cp-photos figure button,body.cp-preview .cp-doc-act [data-x],body.cp-preview .cp-date button{opacity:.45;pointer-events:none}
.cp-pick{display:flex;flex-direction:column;gap:8px;max-height:60vh;overflow-y:auto}
.cp-pick button{display:flex;align-items:center;gap:12px;text-align:left;border:1px solid var(--line);background:#fff;border-radius:14px;padding:10px 14px;transition:.2s}
.cp-pick button:hover{border-color:var(--teal);transform:translateY(-1px)}
.cp-pick-main{flex:1;display:flex;flex-direction:column}
.cp-pick-main b{color:var(--navy)}
.cp-pick-main small{color:var(--drift)}
.cp-pick em{font-style:normal;font-weight:700;font-size:13px;color:var(--teal-2);display:inline-flex;gap:4px;align-items:center}
@media(max-width:860px){.cp-preview-bar{top:54px}}

/* ---------------- language switch EN | ES (2026-10-15) ---------------- */
.cp-lang{display:inline-flex;padding:3px;border-radius:999px;gap:2px}
.cp-lang button{border:0;background:transparent;font:600 11.5px/1 var(--f-b);letter-spacing:.08em;padding:7px 10px;border-radius:999px;cursor:pointer;transition:.2s}
.cp-auth-card .cp-lang{position:absolute;top:16px;right:16px;background:var(--sand-2);border:1px solid var(--line)}
.cp-auth-card .cp-lang button{color:var(--drift)}
.cp-auth-card .cp-lang button.on{background:var(--navy);color:#fff}
.cp-me{display:flex;align-items:center;gap:10px}
.cp-me .cp-lang{background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.18)}
.cp-me .cp-lang button{color:rgba(255,255,255,.7)}
.cp-me .cp-lang button.on{background:#b9e27f;color:var(--navy)}
@media(max-width:760px){.cp-me .cp-lang button{padding:6px 8px;font-size:11px}}